515-984-0301
515-984-0301
There’s a general lack of consistency in businesses today among team members, departments and divisions, resulting in too much variation in customer interactions. This is extremely problematic for the sustainability of your company because today’s consumer demands reliability from your organization. Consistency provides familiarity and a level of assurance that you have your act together, that you’re in control, and that you’re dependable.
Need the Discipline of Execution in Your Organization?
Holiday Inn was founded in 1952 by Kemmons Wilson when he was disappointed by the inconsistent roadside accommodations he encountered while on a family road trip from his home in Memphis, Tenn., to Washington, D.C. He decided to build his own motel chain that would be remarkably consistent in just about every way. This familiarity helps guests feel comfortable no matter where they are, which means they continue to use Holiday Inns for all their travel.
Southwest Airline crew members pick up trash because they know that their efforts lead to quicker plane turn-around, which increases their on-time record, which increases customer satisfaction, which increases repeat business, which increases growth. High-level, consistent performance like that is the hallmark of great execution.
"When a business knows its people and understands its clients at a personal level, the business will grow. It seems simple, but execution takes discipline and a well-thought-out strategy. That’s what Pulling Profits provides: a plan of action for exponential growth, thanks to its focus on people. It gives business owners the tools to make detailed assessments of their companies and the part that everyone in an organization plays in its success. Only when you truly understand every stakeholder, from customer to colleague, can you start the strategic thinking you need to build a sustainable and profitable company."
"Pulling Profits will open up your eyes to the greatness you’ve got in your business – but that you don’t yet appreciate. Brad Sugars and Monte Wyatt have combined their awesome business-coaching talent and experience to create a handbook for exponential growth. They give you tools to sharpen your insights so you can take advantage of the potential you’ve already got in your organization. You’ll find steps to develop the people, the talent and the potential of everyone who works with you. Pulling Profits is chock full of wisdom, humor and the kind of practical information that will make you say, “Now, why didn’t I think of that?” Well, Brad and Monte did – and thanks to their book, you can start pulling profits right away."
"Never stop learning – so your company can always grow. That’s one of the powerful lessons of Pulling Profits Out of a Hat, a killer book about creating exponential growth. Authors Brad Sugars and Monte Wyatt have given business owners and entrepreneurs a real handbook for sustainable growth, with action steps that will change how you do business. Their 5 Disciplines will enable you to create a truly engaged company for your employees, your customers, and your community."